Not All the Lost are Wandering: The Dangers of Inertia in Claims Handling
Since 1980, the United States has recorded hundreds of billion-dollar weather and climate disasters, with cumulative losses exceeding $2.9 trillion. In the 1980s, the country averaged fewer than five such events annually. Since 2020, that average has risen to more than twenty per year. In 2023 alone, there were 28.
Believing is Seeing: The real difference in the difference-makers
The cynic says, “Seeing is believing.” The visionary knows, “Believing is seeing.” Ordinary people trust what they can measure. Extraordinary people see what they believe is possible. As King Solomon […]
Simple and Easy: How to Make a Lasting Impact as a Claims Adjuster
Each Friday, on the Mid-America Catastrophe Services company review call, I am asked by the Vice President of Operations, who leads the call, to share a bit of wisdom going […]
Kings of the Road: One Team of Adjusters and Their Journey to the Mountaintop
“We Were Soldiers Once . . . and Young.” —Lt. Gen Harold G. Moore We witnessed America the Beautiful from her shimmering seashores to her fruited plains and purple mountains […]
It’s in my Blood! The Art and Science of Passion
“Basketball is in my blood. It is my obligation to try.” –NBA legend Hakeen Olajuwon “Rock ’n’ roll is in my blood.” –Chris Robertson, of the Black Stone Cherry “If […]
I got lucky as a claims adjuster—and in life —and you can too!
I made a friend while away from home, working as a catastrophe adjuster on a hurricane for an extended period. We were weeks into our friendship when my wife came […]
How to be Great at Being Great: A Poor Adjuster’s Guide to Greatness
“Some are born great, some achieve greatness, and others have greatness thrust upon them.” —William Shakespeare I keep hearing Chevy Chase reading, “The Night Before Christmas”—yes, I know it’s August—just […]
Bullfrogs in Buttermilk: A Perspective on Perseverance
In an old red barn on an East Texas farm, two frogs, Victus and Victor, leaped into a vat of fresh cow’s milk. They splashed and happily swam about in […]
Seven Secrets Success Tries To Keep To Itself
LinkedIn is replete with secrets to success, because who doesn’t want the key fob to open the doors to success? The trouble comes when we cannot even agree on what […]
Success Defined: It Isn’t What You Think It Is. Or Is It?
I overheard a conversation this morning. I do not know the subject or point of it. I only know that I heard this one sentence and it sent me tumbling […]