Seven Signs of Immaturity: How to Know if You Still Need to Grow Up

In this age of everyone knowing something about everything and everything about nothing–especially other people—we see a mad rush to judgment and a sharp division into extreme positions. Those who profit from clickbait and the derision and/or celebration of people and entities light the fire and fan the flame with endless persistence. The algorithm feeds the fevered frenzy and galvanizes the willing and unwitting masses.
Not All the Lost are Wandering: The Dangers of Inertia in Claims Handling

Since 1980, the United States has recorded hundreds of billion-dollar weather and climate disasters, with cumulative losses exceeding $2.9 trillion. In the 1980s, the country averaged fewer than five such events annually. Since 2020, that average has risen to more than twenty per year. In 2023 alone, there were 28.
The Deployables: How to Become an Indispensable Adjuster

You are in the fog of war. Emails are flying. Nerves are fraying. Spam is frying on the extended-stay stovetop. Mandatory calls disrupt your day. The written rules of engagement, which you have committed to memory, are rewritten on the fly. New day, new directive. Good luck!
Why do you think they call us adjusters? That’s what we do. We adjust. And then we adjust again.
The Last Mile of the Big Freeze: Memories of Uri as Fern Approaches

by Gene Strother Gas lines are forming. Grocery store shelves are bare. Breathless weathermen excite the airwaves and news outlets. Another big freeze is coming to Texas, they tell us. […]
In Praise of Soldiers I Have Known: a Veteran’s Day Salute

Today, I honor two friends whose lives shaped mine in ways I’ll never forget. Each molded the better parts of me through their character and influence on my life. And, […]
Believing is Seeing: The real difference in the difference-makers

The cynic says, “Seeing is believing.” The visionary knows, “Believing is seeing.” Ordinary people trust what they can measure. Extraordinary people see what they believe is possible. As King Solomon […]
Simple and Easy: How to Make a Lasting Impact as a Claims Adjuster

Each Friday, on the Mid-America Catastrophe Services company review call, I am asked by the Vice President of Operations, who leads the call, to share a bit of wisdom going […]
THE CAT ADJUSTER’S CREDO

Adjust U exists to promote good habits and prepare claim adjusters to perform at the highest level. We teach good habits and best practices along with the technical elements of claims-handling.
Kings of the Road: One Team of Adjusters and Their Journey to the Mountaintop

“We Were Soldiers Once . . . and Young.” —Lt. Gen Harold G. Moore We witnessed America the Beautiful from her shimmering seashores to her fruited plains and purple mountains […]
It’s in my Blood! The Art and Science of Passion

“Basketball is in my blood. It is my obligation to try.” –NBA legend Hakeen Olajuwon “Rock ’n’ roll is in my blood.” –Chris Robertson, of the Black Stone Cherry “If […]