Believing is Seeing: The real difference in the difference-makers

The cynic says, “Seeing is believing.” The visionary knows, “Believing is seeing.” Ordinary people trust what they can measure. Extraordinary people see what they believe is possible. As King Solomon […]
Simple and Easy: How to Make a Lasting Impact as a Claims Adjuster

Each Friday, on the Mid-America Catastrophe Services company review call, I am asked by the Vice President of Operations, who leads the call, to share a bit of wisdom going […]
I got lucky as a claims adjuster—and in life —and you can too!

I made a friend while away from home, working as a catastrophe adjuster on a hurricane for an extended period. We were weeks into our friendship when my wife came […]
How to be Great at Being Great: A Poor Adjuster’s Guide to Greatness

“Some are born great, some achieve greatness, and others have greatness thrust upon them.” —William Shakespeare I keep hearing Chevy Chase reading, “The Night Before Christmas”—yes, I know it’s August—just […]
Seven Secrets Success Tries To Keep To Itself

LinkedIn is replete with secrets to success, because who doesn’t want the key fob to open the doors to success? The trouble comes when we cannot even agree on what […]
Success Defined: It Isn’t What You Think It Is. Or Is It?

I overheard a conversation this morning. I do not know the subject or point of it. I only know that I heard this one sentence and it sent me tumbling […]