Open Positions, Closing Doors: The Claims Workforce Paradox
The Bureau of Labor Statistics projects about 21,600 openings each year for claims adjusters, appraisers, examiners, and investigators, while total employment falls from approximately 389,700 in 2025 to 367,900 in 2035—a 6% decline. The openings are expected to replace people who retire, leave the workforce, or transfer to other occupations. They do not represent 21,600 newly created positions.
Insurance Trends Reveal Fewer Claims, Bigger Losses. Is This a Spiral or a Pirouette?
The trend toward smaller claim loads has been in place for some time. Insurers frequently pressure their partners to deploy more adjusters to create better cycle times. The pressure from DOIs, the press, elected officials, and claimants demands it.
The Deployables: How to Become an Indispensable Adjuster
You are in the fog of war. Emails are flying. Nerves are fraying. Spam is frying on the extended-stay stovetop. Mandatory calls disrupt your day. The written rules of engagement, which you have committed to memory, are rewritten on the fly. New day, new directive. Good luck!
Why do you think they call us adjusters? That’s what we do. We adjust. And then we adjust again.
THE CAT ADJUSTER’S CREDO
Adjust U exists to promote good habits and prepare claim adjusters to perform at the highest level. We teach good habits and best practices along with the technical elements of claims-handling.
7 Habits of Highly Effective Desk Claims Adjusters
by Gene Strother, President of Adjust U Stark differences exist between field adjusting and desk adjusting. To name a few: The differences in the two roles make for differing challenges […]
7 Habits of Highly Effective Field Claims Adjusters
by Gene Strother, President of Adjust U At Mid-America Catastrophe Services, we are privileged to work with some of America’s best field and desk claims adjusters. Our top performers work […]