The Standardization Paradox: How To Balance Individual Claim Truth Against Hard, Unyielding Standards
Adjusting a claim is as much an art as a science. You cannot ignore the science—the hard evidence; the apparent truth; the policy, its endorsements and exclusions; the mitigating circumstances of the loss; etc.—but that will not always eliminate the gray areas. Adjusters are called adjusters because they adjust the loss to the claim, they adjust the policyholder’s expectations, they adjust themselves, they adjust…
What If There Is No Hurricane? Ten Ways to Weatherproof Your Adjuster Career
Tragedy is perspective specific. One person’s storm is another’s sustenance. I see plenty of worried faces these days. After a quiet 2025 season for U.S. landfall hurricanes, when some IA firms and related businesses were forced to close up shop, we are facing down El Niño in 2026.
The Deployables: How to Become an Indispensable Adjuster
You are in the fog of war. Emails are flying. Nerves are fraying. Spam is frying on the extended-stay stovetop. Mandatory calls disrupt your day. The written rules of engagement, which you have committed to memory, are rewritten on the fly. New day, new directive. Good luck!
Why do you think they call us adjusters? That’s what we do. We adjust. And then we adjust again.
I got lucky as a claims adjuster—and in life —and you can too!
I made a friend while away from home, working as a catastrophe adjuster on a hurricane for an extended period. We were weeks into our friendship when my wife came […]
Seven Secrets Success Tries To Keep To Itself
LinkedIn is replete with secrets to success, because who doesn’t want the key fob to open the doors to success? The trouble comes when we cannot even agree on what […]
The Prospective Adjuster’s Checklist: 10 questions to answer before you commit to a career as an independent insurance claims adjuster
Who wants to be an independent insurance claims adjuster say yeah! So you want to become an independent insurance claims adjuster? But why? How do you determine whether claims adjusting […]
7 Habits of Highly Effective Field Claims Adjusters
by Gene Strother, President of Adjust U At Mid-America Catastrophe Services, we are privileged to work with some of America’s best field and desk claims adjusters. Our top performers work […]